Key Lead - Entre Deux, Hollister

Overview

The Key Lead is responsible for ensuring all customers receive quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates and ensuring store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.

• Perform opening and closing routines.
• Operate register/point‑of‑sale systems.
• Fulfill omni channel orders.
• Demonstrate product knowledge, brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Represent the brand and exemplify company culture and values.

Schedule will vary weekly but should expect to work at least 24 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak time frames, hours will increase to support the needs of the business.

• Education
  :
  High school diploma/G.E.D. equivalent preferred.
• Retail experience
  :
  At least 1 year of retail experience preferred.
• Supervisor/managerial experience
  :
  No supervisory/management experience required.
• Language proficiency
  : CEFR B2 fluency in English & Dutch required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

• Competitive incentive bonus (quarterly sales incentive bonus).
• Merchandise discount.
• Opportunities for career advancement.
• Opportunity to become a brand affiliate.
• Training and development.
• Global team of people who celebrate you for being YOU.

Full‑time starting rate is €33,196.80 annually (full‑time recruiting pay range €33,196.80 – €33,196.80).

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls. We operate stores across North America, Europe, Asia, and the Middle East, as well as the e‑commerce sites , , and

Abercrombie & Fitch Co. is an equal opportunity employer.