Compliance & Accreditation Assistant

Compliance & Accreditation Coordinator

Metro Rod Ltd. – Newport, Hereford, and Gloucester

Metro Rod works with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. As part of Franchise Brands, we are a fast‑growing and dynamic business with a team of over 60 franchisees covering the UK.

Office‑based, full‑time permanent. Salary: £24,000 + Benefits.

We are looking for a proactive Compliance & Accreditation Coordinator to take ownership of our vendor management accreditations and support the ongoing maintenance of our ISO management systems across platforms such as Construction line, CHAS, Avetta, Safe Contractor and Achilles, and to support ISO 9001, ISO 14001 and ISO 45001 audits.

• Vendor Accreditation Management
  • Completing, updating and submitting questionnaires for Construction line, CHAS, Avetta, Safe Contractor, Achilles and other client portals.
  • Tracking renewal deadlines and maintaining an accurate accreditation schedule.
  • Working closely with internal teams (HSEQ, HR, Finance, Operations) to gather evidence including policies, RAMS, insurance documents, training records and financials.
  • Ensuring all supplier information is accurate, consistent and fully compliant.
  • Keeping up to date with changing PQS requirements and advising management of any risks or updates.
• ISO Audit Support
  • Assisting with documentation for ISO 9001 (Quality), ISO 14001 (Environmental) and ISO 45001 (Health & Safety).
  • Preparing audit‑ready records, logs and supporting evidence.
  • Carrying out internal checks to ensure procedures and training remain compliant.
  • Supporting external audits by preparing documentation packs and responding to auditor requests.
• General Compliance Administration
  • Maintaining a central compliance database including certifications, insurances and training records.
  • Managing document control and ensuring timely policy reviews.
  • Producing compliance reports for senior management.
  • Creating templates and standard documents to support submissions and audits.

• Prior experience in a compliance, HSEQ, quality, or accreditation‑focused role.
• Experience working in construction, engineering, utilities, rail, or facilities management.
• Experience completing PQQ/PQS submissions for platforms such as Construction line, CHAS, Avetta, Safe Contractor or Achilles.
• Understanding of compliance requirements in regulated industries (e.g., construction, engineering, FM).
• Strong administrative skills.
• Proven ability to manage multiple deadlines and keep accurate records.
• Experience maintaining databases, logs or document control systems.
• Excellent attention to detail – able to spot inconsistencies or missing information.
• Comfortable managing large volumes of documentation, certificates, policies and evidence.
• Strong version control experience and a methodical approach to paperwork and digital files.

• Highly organised and methodical.
• Proactive with the ability to work independently.
• Strong problem‑solving mindset.
• Comfortable working to deadlines and dealing with time‑sensitive tasks.
• Professional, discreet and reliable with sensitive data.

• 25 days annual leave – plus bank holidays
• Royal London, Company Pension
• Group Life Assurance
• Additional Paid Leave / Special Leave
• Cycle to Work Scheme
• Company Events
• Laptop / Company Mobile
• Free Eye Tests / Subsidy for Glasses
• Electric Car Charging Points
• Free Standard Parking
• Employee Assistance Programme Occupational Health Support
• Employee Discounts Platform – Sodexo