Business Support Officer

EP Business Support Officer – Educational Psychology Service, Cheshire East Council.

We are looking for an organized and proactive individual to provide administrative, financial and organisational support in a busy environment. The role involves being the first point of contact for schools, parents and professionals; supporting meetings and training; managing data and financial records; contributing to performance reporting and service improvement initiatives.

• Provide high‑quality administrative support to the educational psychology service.
• Act as the first point of contact for schools, parents and professionals.
• Support meetings, training sessions and events.
• Maintain accurate records, including financial information and data protection compliance.
• Contribute to performance reporting and service improvement activities.
• Collaborate with colleagues and stakeholders across the service.

• Experience undertaking a wide range of administrative tasks.
• Experience working in a customer service environment.
• Strong IT skills (Microsoft Office, databases).
• Knowledge of confidentiality and data protection requirements.
• Excellent organisational and time‑management skills.
• Strong interpersonal and communication skills.
• Ability to work flexibly and manage competing priorities.
• Confidence in speaking with a range of customers and stakeholders.

• Enhanced annual leave – start with 34 days (including bank holidays) from day one, increasing to 39 days after five years.
• Purchase up to 10 extra days of annual leave each year.
• Flexible working pattern – 37‑hour standard full‑time week with flexi‑time, hybrid or remote options.
• Salary sacrifice green car scheme (electric/hybrid).
• White goods salary sacrifice scheme.
• Enhanced public pension – career‑average pension with contributions at 1/49th of pay.
• Cycle to work scheme – up to 25‑39% discount.
• Employee assistance programme – confidential support.
• Discounted gym membership – corporate rates for Everybody Leisure facilities including gym, swim, group fitness and more.
  • Gym, Swim and Group Fitness at all 16 facilities
  • Off‑Peak Racket Sports
  • Athletics Tracks
  • Sauna/Steam/Spa

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities.

This role is being advertised internally only and is open exclusively to existing employees. External applications, including speculative submissions, will be declined. Contact Dr Rachael King racha for further information. For technical enquiries email