Quality & Environmental Manager

Gradus Ltd (a Gerflor company) are manufacturers of flooring accessories, entrance matting, wall protection and specialist LED lighting systems. Our attention to detail, forward thinking and passion for improvement has led to our success in the UK and International markets.

We have customers ranging from designers & architects to contractors and building owners, spanning all market sectors including Commercial Office, Education, Healthcare, Residential, Retail, Leisure & Hospitality.

Due to our ongoing success, we now have a vacancy for a

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QUALITY & ENVIRONMENTAL MANAGER

Based at Springbank site, Macclesfield SK11 0TA

Job Type: Permanent – (Full‑time 38.5 hours per week)

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This key role will ensure our Quality and Environmental Management Systems (QMS/EMS) are managed, monitored, developed and maintained to the highest standards across the business. You will play a central part in fostering a culture of continuous improvement, supporting our sustainability objectives and helping achieve the highest level of customer satisfaction. The position will also coordinate future strategic initiatives relating to sustainability and carbon reduction.

• Maintain and continually develop the documented QMS/EMS systems, ensuring certification to ISO 9001 and ISO 14001 is upheld across all four Cheshire sites.
• Ensure compliance with current legislation and best practice, raising any changes with the relevant Director.
• Conduct monthly and annual internal and external audits.
• Set and monitor KPIs to enhance customer satisfaction.
• Ensure consistency of quality and environmental standards across all business functions.
• Deliver relevant quality and environmental training programmes.
• Provide timely responses to customer information requests.
• Attend and/or chair monthly review meetings to drive continuous improvement.
• Manage the customer complaints system, ensuring departments investigate issues promptly.
• Lead project activity aimed at improving business performance, including waste reduction, carbon reduction, recycling initiatives and customer claims.
• Oversee performance management of the QMS/EMS and provide regular reporting to Senior Management.

We are looking for candidates with established experience in Quality and Environmental Management, ideally supported by relevant qualifications. The ideal candidate will have experience working in a manufacturing environment in a similar role and be able to demonstrate:

• Experience implementing environmental strategies aligned to current and future market requirements, including sustainability, carbon reduction and circular economy initiatives.
• Extensive knowledge of ISO 9001 and ISO 14001 standards.
• Excellent attention to detail with an analytical, thorough approach to follow‑through on improvements.
• Strong interpersonal skills, with the ability to influence and motivate at all levels.
• Personal credibility and the ability to gain respect from both shop floor and management.
• Relevant qualifications in Quality and Environmental Management (experience‑based applicants will also be considered).
• We can offer further development to complement existing expertise, however this is not an entry‑level role.
• A full UK driving licence.

• Self‑starter who is comfortable with change.
• Strong teamwork skills.
• High levels of professionalism and integrity.
• Excellent written and verbal communication skills.
• Strong influencing and coaching ability.
• Analytical capability and confidence interpreting data to produce clear reports.
• High attention to detail.
• Proficiency in Microsoft Office; advanced IT skills advantageous.
• Strong record‑keeping and organisational skills.
• Ability to work under pressure, manage multiple tasks and meet strict deadlines.
• Experience delivering in‑house training on Quality and Environmental Management Systems (desirable).

• 26 days annual leave plus bank holidays (4-5 days saved for Christmas shutdown)
• Option to purchase additional annual leave (up to 5 days) following probation
• Birthday Holiday, following probation
• Employee…