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Customer Complaints Specialist - Maternity Cover
Job in
Macclesfield, Cheshire, SK11, England, UK
Listed on 2026-06-11
Listing for:
Metro Rod LTD
Full Time, Seasonal/Temporary
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Metro Rod LTD in Macclesfield is offering a full-time position for a Complaint Handler on a 6-month maternity cover contract. In this role, you will manage customer complaints, ensuring they are resolved efficiently while maintaining high satisfaction levels. Key responsibilities include liaising with various stakeholders, keeping customers informed, and documenting complaints accurately.
The ideal candidate will have previous experience in complaint handling and strong communication skills. The position offers 25 days annual leave plus bank holidays and other employee benefits.
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