Hybrid SaaS Support Analyst - Customer Champion
Job in
Macclesfield, Cheshire, SK11, England, UK
Listed on 2026-07-20
Listing for:
Klipboard
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Ecommerce, HelpDesk/Support, Technical Support, Customer Service Rep -
IT/Tech
Ecommerce, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Klipboard is seeking a proactive customer support specialist to assist users of Autowork eCommerce and Autowork Go. You will handle queries via email, chat, and phone, resolving first-line issues and coordinating with product owners for enhancements.
You’ll set up new customer websites, provide basic training, and assist with keeping the product catalogue up to date. The role suits a team player who can work independently in a hybrid setup.
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