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Customer Experience Specialist — 4-Day Week, Office-Based

Job in Macclesfield, Cheshire, SK11, England, UK
Listing for: Metro Rod
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25055 - 30622 GBP Yearly GBP 25055.00 30622.00 YEAR
Job Description & How to Apply Below

Metro Rod LTD in Macclesfield is seeking a Customer Support Advisor for our busy support centre. You will log incoming jobs and assign engineers to tasks, delivering a first-class experience to customers in a fast-paced environment.

The role operates Mon-Fri with a 4-day working week and office-based duties. You will handle calls and emails, coordinate with internal teams, and manage relationships with external suppliers to uphold service standards.

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