Credit & Collection Specialist EMEA

Job Overview

The Credit & Collection Specialist is responsible for the timely collection of open invoices for Phenomenex's European entities. The role reports to the Manager of Credit and Collections and will be based in the UK office.

• Monitor accounts in the assigned collection portfolio to ensure timely payments, focusing on key monthly targets such as Cash Received, DSO, dispute resolution, and bad debts, while logging all relevant data in Trust‑It daily.
• Actively engage with customers and internal stakeholders through calls to facilitate the collections process, support cross‑functional communication, reduce order backlogs, and improve working capital.
• Communicate completed tasks to the Manager of Credit & Collections with fact‑based data to ensure transparency and efficiency.

• Fluent in English, and ideally German.
• Finance or Business‑related secondary vocational education plus a minimum of 2 years of experience in credit and collections.
• A proven track record of achieving improvements and hitting cash collection targets – result oriented.

Phenomenex offers a comprehensive benefit program that includes health care coverage, paid time off, and additional benefits contributing to life beyond the job.