SEND Customer Experience & Complaints Specialist
Job in
Macclesfield, Cheshire, SK11, England, UK
Listed on 2026-07-24
Listing for:
We Do Social Work
Full Time
position Listed on 2026-07-24
Job specializations:
-
Government
-
Customer Service/HelpDesk
Job Description & How to Apply Below
We Do Social Work is recruiting for a SEND Customer Services & Complaints Officer to join Cheshire East Council's SEND Service. The role involves managing SEND complaints, compliments and enquiries, coordinating FOI/Data Protection responses, liaising with the Local Government Ombudsman, and producing performance reports.
The ideal candidate will have experience in a statutory or local authority environment, strong communication and organisational skills, and a good understanding of SEND
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