Rotational Wellbeing Assistant

FTE £24,937 - £26,598 (Band
3) plus 20%-night work, 20% Saturday and 40% Sunday/Bank Holiday enhancements.

At East Cheshire Hospice, we provide compassionate, patient-centred care to individuals with life-limiting conditions. Our team is dedicated to ensuring dignity, comfort and quality of life for both patients and their families. We are currently looking for caring and committed Wellbeing Assistants to provide support to patients and their families within our Sunflower Living Well Day Centre.

We take the time to see beyond the patients condition, to provide holistic care to the whole person, and their loved ones. Our essential and well supported teams work closely with partners in the NHS, as well as other charities, to complement existing local services within our community

The purpose of this job role at East Cheshire Hospice is to work under the direction of a registered nurse both independently and as part of a team in the delivery of high-quality care to patients attending day services within the Sunflower Centre

East Cheshire Hospice has been caring for people living with life-limiting illnesses since 1988.

We put our patients, their carers or families at the centre of everything we do, and our expert medical treatment is only the start of the holistic care we provide.

Our Hospice is a warm and welcoming place for everyone, no matter their background or beliefs. We provide compassionate care in a peaceful, supportive environment, where every individual is treated with dignity, kindness and respect.

Duties Clinical,

Objectives are:

To deliver a high-quality standard of nursing care in line with appropriate standards and guidelines.

Typical tasks will include:

• To perform a range of care tasks in accordance with the ECH competency profile for this role. Please see examples below:

• To communicate effectively with patients, relatives and carers.
• To always maintain patient confidentiality.
• To ensure various patients rights and choices are adhered to, that care choices are followed, and privacy and dignity is maintained.
• To always be aware of the impact of bereavement and loss.
• And to recognise nutritional and hydration needs of patients and support accordingly to ensure the provision of appropriate meals; acknowledging and assisting patients that require assistance with diet and fluids.

• To support patients and their carers with information and signpost to other services where appropriate.
• And to encourage patients and carers feedback and support with compliments and complaints.
• In the absence of a clinical coordinator, greet patients/carers on arrival at the Sunflower Centre, providing information and support as required.
• In the absence of a clinical coordinator, handle appropriately a variety of telephone calls/email communications from patients, relatives and healthcare professionals, escalating where appropriate.

Safe Working, Objectives:

To be an effective, efficient member of the East Cheshire Hospice team, working safely in line with Hospice policies and procedures.

Typical tasks will include:

• To report punctually for duty and report any absence from work in a timely manner.
• To report any concerns of poor practice or malpractice to your Line Manager.
• To complete competency portfolio & work within your competency levels.
• To assist with the Coordination/carrying out of activities with the patients.
• To assist with outpatient led clinics where needed such as Consultant Led Clinics
• To be able to carry out clinical observations where needed with guidance.
• To maintain and promote health and safety.
• To practice safely, in accordance with Hospice policies, procedures and guidelines including infection control procedures.
• To report incidents and participating in investigations.
• To ensure equipment is used safely, maintained and records are kept updated.
• To ensure the East Cheshire Hospice Safeguarding policy is adhered to by being committed to safeguarding the patients, staff and volunteers from harm, and upholds the responsibility as a member of staff, to ensure that any concerns are raised and acted upon immediately. Staff are expected to report concerns, participate in…