Outpatient Booking Clerk

Main area Administration Grade NHS AfC:
Band 3 Contract Permanent Hours

• Full time
• Part time

Site Macclesfield District Town Victoria Road, Macclesfield Salary £25,760 - £27,476 per annum, pro rata (Subject to job matching) Salary period Yearly Closing 25/10/2026 23:59

It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.

** Previous applicants need not apply**

Subject to job matching

We are looking to appoint a full time, enthusiastic and motivated booking clerk to support our Outpatient Booking Team .

You will need to be computer literate, flexible and willing to learn new skills.

You will be working within a multi-disciplinary team and must have a positive and proactive approach to work.

You will need excellent verbal and written communication skills as you will be dealing with staff and patients by phone, email and face to face.

Knowledge of medical terminology, administration and organisational experience is essential.

If you enjoy variety and would like to make a difference, we would like to hear from you.

The Trust is committed to staff training and extended roles and professional development is encouraged.

Hours per week: 37.5 (part time also considered)

To work as part of the Outpatient Booking Team to plan, book and schedule outpatient appointments ensuring that both Government and Trust targets are met.

Managing all new and follow up waiting lists ensuring appropriate prioritisation of patients including giving patients a choice of day and time where possible.

Dealing with all administrative enquiries including face to face, incoming calls and emails and assisting patients and staff with booking/re-booking appointments.

Macclesfield District General Hospital is a busy district general hospital situated in Cheshire, close to the beautiful Peak District and within easy reach of the centre of Manchester.

Please note that Skilled Worker visa sponsorship is not available for this post.

For Graduate visa holders; it is important to note that you must have a minimum of 12 months before this expires at the start of your employment for training and operational reasons.

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.

Please read the attached Applicant Pack prior to completing your application form to find out more information.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.

As part of making your application we encourage you to review the Trusts Careers webpage Careers ::
East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.

We are an equal opportunities employer and welcome all applications irrespective…