Payroll Trainee​/Specialist

Position Overview

The payroll trainee supports the wider Payroll Bureau by delivering comprehensive payrolls to Fourth customers. Working as part of a team, weekly and monthly payrolls are processed accurately and on time. The role is the first point of contact for payroll queries. This position provides a development path to become a Payroll Specialist or to move internally within Fourth departments.

• Administer all payrolls within a set portfolio of customers, ensuring all employees are paid accurately and on time to achieve Bureau targets with the support of Payroll Trainers and the wider Bureau
• Build and maintain strong customer relationships and provide customer service according to the Bureau service definition and Service Level Agreement
• Ensure all data is received from the customer on time and all output is delivered to the customer in line with metrics and targets
• Complete all aspects of payroll reconciliation
• Ensure all payrolls balance at all times
• Respond to customer telephone or email queries and take appropriate action
• Highlight and escalate or respond to any issue which may affect the smooth running of customer payrolls
• Ensure the customer payroll procedures manual is kept up to date with current processes
• Send annual timetable communication regarding Easter, Christmas and start of year pay dates
• Communicate quarterly surveys to customers

• Strong verbal and written communication
• 2 years in an office environment
• Educated to GCSE Level including Math and English

• Holidays: 25 basic holidays with the option to grow up to 30, with birthday off and bank holidays.
• Flexible working:
  Flexible working hours and hybrid working environments
• Wellness:
  Wellness activities and gym subscription discounts
• Laptop and equipment provided
• Healthcare expense claim tools
• Opportunities to grow with certifications
• Annual meet ups
• Enhanced parenting scheme
• Cycle to work scheme and season ticket loan
• Pension and life insurance options
• On-demand pay tools to access salary before month end

Fourth is an Equal Opportunity Employer. All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, colour, age, national origin, military status, religion, disability, or any other legally protected status.