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Tier 1 SaaS Support Specialist - Hybrid & Growth
Job in
Macclesfield, Cheshire, SK11, England, UK
Listed on 2026-07-06
Listing for:
HotSchedules
Full Time
position Listed on 2026-07-06
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Hot Schedules is seeking a Support Team member based in Macclesfield to provide first-line software support for UK and US customers. This vital role focuses on exceptional customer service, with responsibilities including handling queries and maintaining service level agreements.
The ideal candidate will preferably have HR and Payroll SaaS experience, strong communication skills, and familiarity with tools like Zendesk and Microsoft Office. This position offers flexible working hours, wellness activities, and opportunities for growth.
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