Account Manager

Account Manager – Brand & Communications Agency

Hybrid working (3 days in)

Our client is an established brand and communications agency creating impactful campaigns for a diverse portfolio of B2B and B2C clients.

They are looking for an experienced Account Manager to join their small, collaborative team. This is an excellent opportunity for someone with agency experience who enjoys building strong client relationships, managing multiple projects and working closely with creative teams to deliver high-quality campaigns.

You will act as a key point of contact for clients, taking briefs from initial ideas through to successful delivery. You’ll be responsible for keeping projects organised, on track and aligned with client objectives, while working closely with internal teams and external suppliers.

Key responsibilities will include:

• Managing day-to-day client relationships and acting as a trusted point of contact
• Taking and developing client briefs, translating ideas into clear and deliverable projects
• Managing multiple campaigns and projects simultaneously, ensuring deadlines and budgets are maintained
• Working closely with creative, content and production teams to deliver high-quality work
• Coordinating external suppliers and ensuring smooth project delivery
• Providing regular updates to clients and managing feedback effectively
• Identifying opportunities to add value and strengthen client relationships
• Supporting the wider team across campaigns, content and communications projects

We’re looking for someone with several years’ experience within an agency environment, who understands the demands of managing clients and multiple projects at pace.

You’ll ideally have experience across brand, campaigns, content and communications
, together with excellent organisation and communication skills.

Most importantly, you’ll be:

• Confident and professional when dealing with clients
• Organised, resilient and able to manage competing priorities
• Comfortable working with creative teams and external suppliers
• Commercially aware and focused on delivering excellent client service
• Proactive, positive and willing to get involved
• A strong team player who enjoys working within a small, collaborative environment

In return, you’ll receive a salary of £35,000 – £40,000
, alongside:

• 25 days’ annual leave plus your birthday off
• A collaborative and supportive team environment
• The opportunity to work with a varied portfolio of B2B and B2C clients
• A role within an agency that genuinely values creativity, personality and strong client relationships

If you’re an experienced agency Account Manager looking for a role where you can make a genuine impact, work with great clients and be part of a close‑knit team,
we’d love to hear from you.