PCV Driver​/Passenger Assistant

About the role

As a Driver / Passenger Assistant, you will help deliver a professional, welcoming and reliable transport service as part of the expanding go-too network. The service is open to everyone and supports a wide range of everyday journeys – including work, education, healthcare, shopping and leisure. You will take pride in representing Cheshire East Council and the go‑too service, maintaining a professional and positive approach at all times.

The role involves using technology to support a modern, flexible transport service and working in line with relevant safety standards, policies and procedures. You may also be required to act as a Passenger Assistant, supporting SEND passengers as part of the service.

• Professional Driving Qualification CPC (D) (PCV), or willingness to undertake paid fast‑track CPC and/or PCV training (training provided).
• Ability to confidently use on‑board technology (tablet‑based route and booking system), with full training provided.
• Sat nav and map‑reading experience when transporting passengers of varying ages and abilities.
• Ability to meet the required medical standards for driving.
• Emergency first aid training (or willingness to undertake training).
• Driving experience of the type of vehicles within the authority’s fleet.
• Alert and responsive to the needs of children, adults and older passengers.
• Working knowledge of the Highway Code and relevant passenger transport legislation.
• Ability to converse at ease with vulnerable passengers, including those with communication difficulties or complex needs.
• Ability to work a rolling shift pattern including early, day, late and Saturday shifts.
• Willingness and ability to travel throughout the borough.
• A positive, can‑do attitude with a commitment to delivering excellent service.

As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future – together.