Freight Forwarder

Location: Macclesfield, Cheshire

Job Type: Permanent, Full-time

An established and growing transport and logistics business is looking for an experienced Freight Forwarder / Road Freight Coordinator to join its operation in Macclesfield.

This is a fast-paced role focused on arranging same-day deliveries, dedicated vehicles and UK and European road freight movements
. You will manage each transport job from the initial customer enquiry and quotation through to collection and successful delivery.

The position could suit someone currently working as a Freight Forwarder, Road Freight Operator, Transport Planner, Transport Coordinator, Freight Coordinator, Logistics Coordinator, Traffic Planner, Same-Day Courier Controller, Transport Operator or European Freight Operator
.

• Arrange same-day, dedicated and time-critical road freight movements.
• Coordinate UK and European collections and deliveries.
• Manage freight bookings from initial enquiry through to final delivery.
• Source suitable vehicles through subcontracted hauliers, carriers and owner-drivers.
• Arrange transport using vans, Luton vehicles, rigid HGVs and articulated vehicles.
• Obtain carrier prices and negotiate competitive transport rates.
• Produce accurate customer quotations while protecting commercial margins.
• Plan and coordinate express freight, dedicated loads and urgent deliveries.
• Monitor live vehicle movements and track collections and deliveries.
• Provide customers with accurate ETAs and regular shipment updates.
• Resolve delays, failed collections, cancellations and other operational issues.
• Liaise with customers, drivers, hauliers, suppliers and transport partners.
• Maintain accurate booking information, delivery records and transport documentation.
• Develop strong working relationships with existing customers and carriers.
• Support the continued growth of the road freight and same-day operation.

• Previous experience within freight forwarding, road freight, transport planning, same-day courier operations or general haulage.
• Experience coordinating UK or European road transport movements.
• Knowledge of same-day, express, dedicated and time-critical freight.
• Experience sourcing vehicles and working with subcontractors, hauliers, carriers or owner-drivers.
• Confident negotiating buy and sell rates.
• Commercial awareness with an understanding of transport costs, profit margins and quotations.
• Strong customer-service and account-management skills.
• Able to manage several live transport movements simultaneously.
• Confident handling urgent bookings and changing customer requirements.
• Calm, organised and solutions-focused when dealing with operational problems.
• Strong communication, administration and IT skills.
• Knowledge of transport management systems, freight exchanges or load boards would be advantageous.

• Road freight
• Express transport
• Dedicated vehicle movements
• European transport
• UK distribution
• Groupage
• Palletised freight
• Transport planning
• Traffic operations
• Third-party logistics
• Subcontractor management
• Time-critical logistics

• Salary of £28,000–£32,000 depending on experience.
• Opportunity to join an established and growing logistics business.
• Varied role managing road freight movements from quotation through to delivery.
• Responsibility for developing customer and carrier relationships.
• Supportive working environment with opportunities to develop within the operation.

If you are an experienced Freight Forwarder, Transport Planner, Road Freight Operator, Freight Coordinator or Same-Day Transport Controller looking for a new opportunity in Macclesfield, we would be pleased to hear from you.