Installations Engineer

# Applicant Portal:## Job Details:
Installations Engineer|  | Installations Engineer ||  |  || We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things.
Acora One are the SME specialists within the Acora group, delivering a cohesive and consistent IT support experience to SMEs across the country. We offer a responsive, friendly service and grow strong relationships based on trust, helping everyone from fast-growing tech start-ups to well established law firms. Whatever our clients want to achieve, and however quickly they grow, we’re there to support them.
Based in the UK, with offices globally USA, South Africa, Sri Lanka, Kuala Lumpur and Macedonia, we now provide a huge range of market-leading managed services, Microsoft-centric business software and cloud solutions to over 300 ambitious mid-market organisations. And in response to our customers’ changing needs, and the growing threats we all face, we’ve massively strengthened our well-established cybersecurity capabilities.
Our mission is to unleash the potential of people through amazing IT experiences.
Our Values    At Acora, we’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers.
- Be the best you can be    - We do what we say    - Together we win ||  | You will be responsible for the planning, installation and documentation of IT systems and networks for larger projects working both at the office and customer sites, whilst ensuring customer communication is upheld.
To work under the guidance of the Senior Installations Engineer on project delivery and successful delivery of new products and services.
You will be required to instruct/work with fellow team members as well as liaise with customers on projects and financial matters. Activities include but are not limited to, server work, networking, project planning, project management, Office 365 and telephony deployments, collaborating with internal teams whilst understanding customer needs and ensuring successful delivery of projects. ||  |
• Delivering project work    
• Attending customer meetings    
• Highlighting and identifying customer improvements to the Account Manager and other departments    
• Case management ||  |
• Proven experience working within an internal or outsourced IT department    
• Knowledge of current Microsoft Server Operating Systems    
• Knowledge of Microsoft 365 products    
• Knowledge of firewalls and IPsec tunnels    
• Knowledge of IP-based networks and VLANs ||  | You will demonstrate the following qualities:

• Strong communication skills    
• Strong time management skills    
• Good team player    
• An interest in IT and technology in general    
• A “can do” attitude    
• Flexible with an enthusiastic approach to your work    
• An ability to learn new skills as required    
• Strong organisational skills    
• Good use of initiative    
• Excellent problem-solving skills    
• Confident in working autonomously |
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