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IT Service Delivery Lead – Customer Experience

Job in Macedonia, Summit County, Ohio, 44056, USA
Listing for: Acora Limited
Full Time position
Listed on 2025-11-27
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Delivery Lead – Premium Customer Experience
A technology services company is seeking a Service Delivery Manager based in Macedonia, Ohio. The role involves owning the service experience for customers, managing service levels, and improving service delivery. Candidates should have strong leadership and IT service management experience, along with excellent communication skills. This position offers the opportunity to work with a portfolio of diverse customers and contribute to the enhancement of service quality.
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