VP, Contracting & Credentialing

Overview

Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-focused. Joining us means doing meaningful work that directly improves the healthcare experience for millions—from helping families access care quickly to ensuring clinics run smoothly behind the scenes. If you want to make a real impact alongside innovative, dedicated teammates while contributing to a trusted platform that’s becoming the operating system for on-demand care, Experity is the place to grow your career.

• Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• Ownership – All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• Employee Assistance Program – This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work‑life balance.
• Paid Time Off (PTO) – Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
• Total Compensation – Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Budgeted between $138,000 and $184,200 dependent upon years of applicable experience.

Remote – Team members who live within the U.S., but are not local within a commutable distance from one of our offices may work remotely with occasional travel to an Experity office for meetings, team collaboration, or as needed.

• Oversee department structure, staffing, team development, and accountability, including budget planning, data analysis, and performance reporting aligned to department and organizational goals.
• Build and sustain a high-performance, inclusive team culture where team members are empowered and supported to thrive.
• Manage team performance by establishing clear goals and expectations, tracking progress, ensuring timely feedback, and addressing performance issues promptly.
• Develop and deliver training programs for internal staff and clients on C&C standards and best practices.
• Continuously assess and improve department workflows to optimize speed, quality, compliance, and cost-effectiveness.
• Establish and monitor internal service-level agreements (SLAs) for contract processing and enrollment turnaround times.
• Track and report on metrics that demonstrate the department’s contribution to RCM revenue performance, client satisfaction, and overall business outcomes.
• Ensure enrollment and contracting processes support efficient revenue generation and operational integration across departments.
• Oversee and ensure the integrity and security of client contracts and provider information in internal systems and databases.
• Hold vendors accountable for processes that are effective and efficient, meeting both internal and client-facing needs.
• Serve as the primary departmental contact and escalation point for leadership and operational teams on C&C-related issues.
• Collaborate with Sales to support prospect discussions, pricing strategy, and proposal development.
• Partner with Client Success, RCM Operations, Implementation, Legal, and Accounting to ensure alignment on regulatory, contractual, and operational priorities.
• Maintain strong working relationships with payer representatives and stay current…