Chief Product Officer

Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient.

Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.
** Experity offers the following:**
* ** Benefits** – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
* ** Ownership** - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
* ** Employee Assistance Program** - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
* ** Flexibility**– Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
* ** Paid Time Off (PTO)** - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
* ** Career Development**– Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
* ** Team Building** –We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.
* ** Total Compensation** - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.
*
* Job Summary:

** The Chief Product Officer (CPO) is a key member of the executive leadership team, accountable for shaping and executing the company’s product vision, strategy, and innovation agenda. Reporting to the President & COO, the CPO leads a multidisciplinary team encompassing Product Management, Design, UX, Clinical Product Strategy, Consumer Strategy, and Product Enablement. This leader will drive a transformational shift in product culture—establishing true product ownership, embedding financial discipline, and ensuring that our solutions deliver measurable ROI for Experity.
The CPO will serve as the voice of the product organization at the executive and board level, and externally as an industry thought leader in healthcare technology and ambulatory SaaS. This role requires a proven product innovator with a patient-centric mindset, deep knowledge of the healthcare SaaS landscape, and a track record of scaling products that delight clients and differentiate in the market.
** Responsibilities:
**** Strategic Leadership & Vision
*** Define and champion the enterprise-wide product vision and strategy, ensuring alignment with company goals, patient-centric values, and healthcare innovation priorities.
* Lead the product organization through a cultural transformation toward true ownership, accountability, and measurable outcomes.
* Partner with the COO, CTO, and other executives to establish and execute long-range strategic initiatives and ensure organizational alignment.
* Represent the company with the Board of Directors, clients, and industry leaders as a product and innovation authority.
** Product Strategy & Execution
*** Drive the development, prioritization, and execution of product roadmaps across SaaS solutions, ensuring innovation, scalability, and market differentiation.
* Ensure product development initiatives are grounded in ROI analysis, with clear business cases and success metrics.
* Lead integration of acquired products and teams, building a cohesive product portfolio strategy.
* Partner with the CTO to align product…