Pet Groomer Trainee

Join to apply for the Pet Groomer Trainee role at Pet Smart

At Pet Smart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full‑time associates
• Career pathing
• Development opportunities

Pet Smart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best‑in‑class salon services. This position will receive training and guidance from our experienced professional styling teams, learning from the best in the industry on proper grooming techniques. The role also supports store cleanliness, recommends solutions for pet parents, and upholds pet safety standards.

Pet Stylist in Training role is obtained once the associate has successfully completed the Pet Smart Grooming Academy.

• While under supervision, performs full menu of bath, brush, and grooming services and standalone services such as nail trims, teeth brushing, and sanitary services in accordance with Pet Smart’s bathing standards and procedures.
• Develops and displays safe technical skills that meet or exceed the company’s minimum expectations.
• Recommends additional health and wellness solutions with pet parents based on the pet’s needs.
• Ensures a positive pet parent experience in person, over the phone, and at the sales register.
• Greets pet parents, answers their questions, and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records, and consults with pet parents on services offered.
• Performs check‑in and check‑out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, performing maintenance throughout the day and end‑of‑day cleaning in accordance with the maintenance checklist.
• Responds immediately when a sick or injured pet is identified; transports to a vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of belonging and recognition.
• Follows all company policies and procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills, attention to detail, and safety measures.
• Strong written and verbal communication skills.

• Requires standing, walking, climbing a ladder, and using hands to handle, feel, hold, write, etc. Frequently required to reach with hands and arms, stoop, kneel, crouch, talk, and hear. Specific vision abilities required include depth perception. Reasonable accommodations may be made for disabilities.
• Frequently lifts or moves up to 50 pounds and occasionally team lifts more than 100 pounds.
• Occasional exposure to moving mechanical parts, wet environment with abundant pet hair, moderate noise levels, and high noise osure to live animals and their handling is common.

Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom—you’ll create moments that…