Manager, Site Operations and Workplace

Position: Manager, Site Operations and Workplace Experience
Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge:
Great Company, Great Culture, Great Rewards, and Great Careers.

We’re committed to enhancing the associate experience at GEICO, and we’re looking for a Manager, Site Operations and Workplace Experience to support our delivery. As the Manager, you’ll deliver critical projects to improve the associate experience while overseeing the day-to-day governance and operations of the office. You’ll develop business relationships at all levels of the company, creating partnerships with various departments to improve associate and community engagement across the office.

You will:

Serve as a visible, accountable, and approachable site manager who actively supports engagement priorities and translates those priorities into a strong associate experience.

Work with Location Leader and Location Council to develop and execute the site listening strategy by using associate feedback, AOS themes, focus groups, post-event surveys, and leader observations to improve the associate experience.

For local partnerships and community engagement initiatives, research, identify, and establish relationships with community partners, schools, nonprofit organizations and other external vendors aligned with campaign and event objectives.

Deliver enhanced associate experiences through onsite activations such as holidays luncheons, conferences, Community, Belonging and Engagement events, and other initiatives.

Advocate for the various facility and security needs of the office, working as a liaison with IT, Facilities and security to ensure associates have proper equipment, furniture, food services, etc.

Execute communication plans and communication cadence established by the Location Leader and other partners.

Lead with clarity, consistency, professionalism, urgency, and care in how work is planned, communicated, and executed.

Manage budgeting and data analysis to identify issues at our sites and crafting viable solutions to diagnosis them.

While growing to understand the many intricacies of each department and the needs of our associates, you’ll partner with the Location Leader and other senior executives to best facilitate and orchestrate a positive experience for our people. So, if you’re an inclusive and results driven leader looking to make an impact at GEICO, let’s chat.

Required

Skills and Experience:

2+ years of management experience

Experience in Hospitality, guest experience, or workplace experience

Experience with communications and emergency response helpful

Relevant associate engagement experience

Project management experience and strong problem-solving skills

Excellent interpersonal, verbal, and written communication skills

Strong analytical skills

In office Requirement 4-5 days a week#LI-EW1

The GEICO Pledge:

Great Company:
Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers:

Personalized development programs, mentorship, and certification assistance.

Great Culture:

Inclusive and collaborative culture rooted in shared success.

Great Rewards:

Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy…