Call Center Specialist
Job in
Macon, Bibb County, Georgia, 31297, USA
Listed on 2026-10-07
Listing for:
ComputerLogic, Inc.
Full Time
position Listed on 2026-10-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
We’re hiring enthusiastic Call Center Specialists who excel at delivering exceptional customer service. You’ll act as the voice of our company, assisting customers with questions, resolving issues, and ensuring an excellent service experience.
Key Responsibilities:- Handle inbound and outbound customer calls
- Resolve service issues professionally and efficiently
- Record detailed call information and update customer records
- Use scripts and call flows to ensure consistent service
- Collaborate with other departments to resolve customer needs
- Excellent verbal communication and active listening skills
- Ability to remain calm under pressure
- Basic computer proficiency and data entry skills
- Experience in a call center or customer-facing role is a plus
- High school diploma or equivalent
- Competitive hourly pay with performance incentives
- Paid training and advancement opportunities
- Remote work flexibility (after initial training)
- Full benefits package and employee assistance programs
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