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Customer Success & Resolution Specialist

Job in Macon, Bibb County, Georgia, 31201, USA
Listing for: Acuity
Full Time position
Listed on 2026-10-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 47000 - 57000 USD Yearly USD 47000.00 57000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success & Resolution Specialist I

Acuity Inc. is seeking a Customer Resolution Specialist to support channel customers with order entry, order management, and intake of inquiries. You will help ensure customer requirements and expectations are exceeded, acting as a liaison between customers and internal teams.

Responsibilities include entering purchase orders, monitoring orders for exceptions and delays, and collecting documentation to streamline handoffs. Travel up to 20% may be required.

We invite applications for the Customer Success & Resolution Specialist I position located in Conyers, GA, United States.

The following opening is for a Customer Success & Resolution Specialist I with Acuity.

Our organisation is growing, and we are hiring a Customer Success & Resolution Specialist I in Conyers, GA, United States.

This Full Time opening is for the Customer Success & Resolution Specialist I role at Acuity.

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