Event Manager Macon Centreplex

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Event Manager oversees all aspects of assigned events, from advance planning through event completion. This role is responsible for hiring, training, scheduling, and supervising event staff, as well as coordinating with building security and local public safety officials to ensure seamless operations. The Event Manager will facilitate communication between event staff and security teams, manage delegate assignments, and ensure an exceptional experience for both customers and lessees.

This role pays an annual salary of $45,000-$50,000

Benefits for Full-Time roles:
Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until February 27, 2026.

The Macon Centreplex
is comprised of the Macon Coliseum and Macon City Auditorium. The Macon Coliseum is home to tenant hockey team, the Macon Mayhem and sits 9,000 patrons. Family shows, concerts, trade shows, GHSA, among others, are frequent entertainment in the venue. The Macon City Auditorium first opened in 1925 and has hosted iconic greats like Otis Redding, The Allman Brothers, and Little Richard.

The venue hosts concerts, weddings, private galas, comedy shows, among other events, in its 2,500 seat space. The 10,000 capacity Amphitheater opened in Spring of 2024 with concerts, comedy shows, graduations, and community events.

• Advance, plan, service, and supervise all events
• Recruit, train, schedule, and supervise event & security staff
• Create work schedules for event & security staff, delegate assignments, and review performance/results
• Provide leadership and guidance for event personnel
• Recommend and evaluate required event staffing levels
• Create and distribute detailed data sheets prior to every event
• Prepare and approve bi-weekly payroll for all event staff and security staff
• Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
• Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
• Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
• Complete all duties with a customer service focus through teamwork & dedication to OVG’s principles
• Assist with the completion of pre-show event financial estimates and post-show event settlements
• Assist in the preparation of building to meet the requirements of upcoming events/shows
• Advise lessees on services available from independent contractors for events
• Function as a liaison between users of the facility and the facility staff
• Coordinate communication between building staff and show staff from load in through load out
• Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction.
• Maintain equipment (radios, metal detection wands, etc.) for all event and security staff
• Make hospitality arrangements as needed
• Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
• Review emergency planning procedures with all event staff for each event
• Serve as Manager on Duty as scheduled

• Experience with AutoCAD is preferred but not required
• Other duties and responsibilities as assigned

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.
• Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.
• This position also requires constant use of interpersonal skills including, but not limited to: ability to direct/motivate/inform staff and foster collaboration, ability to…