Project Manager Gas Operations | TX​/GA

Role Summary

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The Project Manager reports to the Operations Manager s position will play a key role in directing personnel, staffing, training, planning, and overseeing the operations and fiscal health of the company. It is also responsible for maintaining excellent customer services while managing field service operations for groups of employees. The role requires a high degree of organization, attention to detail, and strong leadership skills.

• Manage and Maintain Workforce
  • Ensure the health and safety of the workforce
  • Maintain inventory of tools, equipment and supplies
  • Ensure that all vehicles, tools, and equipment are maintained in a clean, safe and proper working condition
  • Maintain productivity levels through effective monitoring of staffing levels and financial requirements
  • Develop an employee‑oriented company culture that emphasizes quality, continuous improvement, employee retention and high performance
  • Coach, mentor and develop staff, including overseeing new employee onboarding
  • Guide personnel to achieve optimum performance level
  • Follow fleet standards and vehicle operating policies
  • Control the maintenance and repair of vehicles
  • Train personnel on safety and accident prevention program
  • Understand and adhere to all company safety procedures as they relate to essential job functions
• Collaborate with Management Personnel
  • Formulate departmental goals, strategies, and operating policies and procedures and direct implementation of approved changes
  • Prepare the department forecast and monitor expenses against that forecast
  • Prepare and maintain a variety of records and reports related to meter reading
  • Complete quality control audits on field personnel monthly
  • Make recommendations on employees regarding employment, performance appraisal, salary changes, promotions, transfers and terminations
  • Provide written communication on aspects such as economy/efficiency of operations, quality control performance, production/personnel scheduling, and client relationships
  • Work with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees
• Customer Communication
  • Refer all consumer complaints to the appropriate authorities
  • Ensure all complaints are resolved in a timely manner in a way acceptable to our clients
  • Train employees on conflict resolution strategies

• Minimum Qualifications
  • Education:
    
    High School Degree/GED
  • Experience:
    
    1 year of leadership experience in management or supervisory roles and 3 years of experience in natural gas meter exchanges as well as pilot relights or similar natural gas operations experience. Must be willing to travel up to 70% of the time managing multiple projects across the US.
  • Ability to become a proctor and evaluator for operator qualifications required to perform natural gas meter exchanges and relights.
• Preferred Qualifications
  • Education:
    
    Bachelor’s Degree in a related field
  • Experience:
    
    2 or more years of management experience
  • 3 years of experience in water, natural gas, and electric meter installation project management
• Desired Skills
  • Ability to multi‑task and work independently as well as part of a team
  • Exceptional flexibility in daily routines
  • Excellent time management skills
  • Excellent communication skills, comfortable interacting with management and customers
  • Ability to interact with unhappy or negative customers in a professional manner
  • Excellent attention to detail for problem solving and finding
  • Proven leadership and team management skills
  • Strong knowledge with Microsoft 360 (e.g., Outlook, Excel, Word, etc.)

• Office location:
  Employees will begin their day at the local office where they pick up their company vehicle, equipment, and assignments for the day.
• Department & Division:
  Operations
• Exempt Status:
  Exempt
• Reports to:
  
  Operations Manager
• Works with Inside Company:
  Field Operations Teams
• Works with Outside Company:
  Customers and government officials, as necessary
• Working Conditions:
  
  All outdoor and indoor conditions
• Supervisor Responsibilities:
  Supervises the Meter Services Supervisors and Project Managers
• Physical…