Customer Support Team Lead — Ops & Coaching
Listed on 2026-10-30
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
VXI Global Solutions is seeking a Team Lead for its Customer Support - Chat & Email Tier 2 team in the United States. You will guide the day-to-day operations, coach staff, and ensure alignment with client service standards to drive efficiency and profitability.
You will manage KPI performance, support scheduling across 24x7 operations, and participate in hiring decisions as needed. The role requires collaboration with leadership to maintain service excellence and compliance.
As a Customer Support Team Lead — 24/7 Ops & Coaching, you will play an important part at VXI Global Solutions in GA, United States.
Consider building your career as a Customer Support Team Lead — 24/7 Ops & Coaching at VXI Global Solutions.
The Customer Support Team Lead — 24/7 Ops & Coaching position in the Management & Operations, Sales field is open for applications.
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