Store Manager Little Caesars Macon Pio Nono

Overview

The Restaurant Manager works productively and supervises restaurant Colleagues to ensure they perform their job responsibilities so the restaurant achieves customer satisfaction and profitability during their shift.

The Restaurant Manager must:

• Have previous experience in restaurants, retail or a position involving customer contact is preferred.
• Be at least 18 years of age.
• Possess basic math skills.
• The Manager will be scheduled to work approximately 45-50 hours each week, 4 dinner shifts required (8pm)
• Possess excellent verbal communication and interpersonal relations skills.
• Be dependable, hard working and have the ability to work under pressure and in stressful situations.
• Have successfully completed the Restaurant Manager Training Plan and passed the solo open and close shift evaluations.
• Possess a valid driver s license from the state of residence with a driving record maintained within company guidelines. Possess a reliable vehicle and auto insurance as a primary to complete daily banking and other responsibilities as directed by Owner or Area Supervisor.

• Serves customers correct, complete orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the telephone and front counter station procedures and if necessary, the Remedy Process.
• Prepares and ensures consistent, high quality products are served to customers as described in the Little Caesars Orientation and Training Handbook and as shown on the job station helpers.
• Displays the proper image and follows Little Caesars policies, procedures and standards for conduct as outlined in the Little Caesars Orientation and Training Handbook.
• Cleans and organizes work stations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department.
• Performs cash management responsibilities and ensures compliance by Colleagues to all safety and security procedures as defined in the Little Caesars Orientation and Training Handbook as well as any other safety and security procedures issued.
• Provides direction and feedback to Colleagues and follows up by coaching/counseling to ensure job duties are performed and all Little Caesar standards, procedures and policies are achieved.
• Performs the task associated with food, paper, labor, and utility cost controls and monitors shift activities to ensure compliance.
• Completes all daily paperwork neatly and accurately as described by the Operational Resource Guide (ORG) or as directed by management.
• Follows all procedures associated with opening the closing the restaurant, appropriately handles unexpected occurrences, and notifies appropriate parties in a timely fashion.

The Restaurant Manager receives direction and training from the Area Supervisor, the Restaurant Manager Training Plan, and other Little Caesars training materials and classes. The Restaurant Manager is responsible for supervising other Colleagues and provides adult supervision to Colleagues less than 18 years of age. During each shift, they motivate, direct and coach Colleagues to work proficiently at their assigned stations and then follow-up to ensure tasks are completed in a timely manner according to Little Caesars procedures.

The Restaurant Manager must abide by all state and federal laws OSHA and EEOC requirements, as well as practice and enforce all Little Caesars policies and procedures. They utilize all cost control tools and processes ensuring the goals of food, paper, and labor are achieved during their shift. They ensure each shift is prepared to meet the needs of their customers and work diligently to ensure each customer is satisfied with the service and product they receive.

Please discuss the job responsibilities with your Area Supervisor. Detailed list of each station s responsibilities and duties can be found in the "Operational Resource Guide" (ORG). Your Area Supervisor will discuss the essential job functions, which are normally defined as fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

The Restaurant Manager will be…