Food Operations Manager

Role Overview

Sodexo is seeking a Food Operations Manager 2 at Piedmont Macon Hospital to manage the patient dining program while ensuring the highest standards of quality, safety, and service for patients and guests. This role also serves as the Acting Safety Coordinator for the account, supporting regulatory compliance, operational excellence, and a strong culture of safety across all food service areas. The ideal candidate is a hands‑on healthcare food service leader with strong safety knowledge and a passion for delivering patient‑centered service.

• motivate, coach, mentor and develop frontline (hourly‑paid) staff;
• provide stellar customer service;
• oversee cash handling processes, and POS programming and maintenance;
• ensure company food and physical safety programs and standards are followed;
• conduct patient services standard audits;
• manage the opening and closing the operation as well daily patient services and retail food service operations;
• manage vendor relationships and compliance; and/or
• maintain all product merchandising, marketing and ordering standards are in place.

Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Salary offers are based on a candidate’s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• food service management experience;
• have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
• possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high level of customer service;
• exhibit flexibility to take on additional responsibilities as needed; and/or
• demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy s is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

If you need assistance with the application process, please complete this form.

Minimum Education Requirement Associate’s Degree or equivalent experience

Minimum Management Experience 2 years

Minimum Functional Experience 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.