Rental Sales Specialist

Description

Position at Lift One

We're a family‑owned company under our fourth generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.

Lift One invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.

We're looking for hard‑working, team‑oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees.

Be a part of the essential work we do at Lift One and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with Lift One.

The Rental Sales Rep is responsible for driving rental and other revenue by identifying new customer leads, building relationships with new and existing customers, recognizing equipment needs to provide tailored solutions, and being a trusted partner to our customers in the industry. The primary sales focus of the role will be rental opportunities, but the position will also uncover and be commissioned for introducing other opportunities (e.g., Service, New, and Used sales).

This role requires a functional understanding of material handling equipment, exceptional customer service skills, the ability to work cross‑functionally between sales, service, rental, and used teams and managing the process from quote to contract and/or sale.

• Respond to customer inquiries, questions and requests.
• Create rental and other quotes.
• Provide rental and other teams with accurate and complete customer information to support seamless coordination and equipment delivery.
• Coordinate with Regional Sales Managers and Sales Account Managers to support deals within assigned territory.
• Coordinate with Marketing and Inside Sales to expand reach across a wider range of rental and other sales prospects.
• Daily travel to customers within assigned territory.

• Find new sales opportunities through business directories, personal research, client referrals, and existing company resources.
• Identify new leads and opportunities through dormant customer account lists, cold calling, existing Salesforce data, client referrals, and personal research.
• Maintain and expand a database of prospects within assigned territory.
• Cold‑call prospective rental and other customers.
• Conduct in‑person meetings with prospects.
• Generate renewed interest with dormant customers.
• Follow pricing matrix and apply discounting rules as applicable.
• Contribute to monthly sales meetings and create alignment with account managers within assigned region.
• Develop and maintain relationships with new and existing customers, providing expert advice and rental solutions based on their unique needs.
• Sales Growth:
  Actively pursue rental and other opportunities to meet or exceed sales targets.
• Providing customer support by addressing customer inquiries, resolving issues, and ensuring a positive customer experience throughout the rental period and/or sale.

• Maintain solid understanding of and manage opportunities within assigned territory.
• Use Salesforce to log and monitor daily calls, tasks, and opportunities for accurate tracking and follow‑up.
• Prepare periodic reports for management to provide insight into the status of Lift One's sales performance within assigned territory.
• Utilize Business Intelligence & SAP reports to drive metrics.

• Understand customer needs & requirements and build rental and other equipment…