Principal Client Account Lead

Location: US
- Remote

Department: Sales

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We're growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

We are looking for a Principal Client Account Lead to support a strategic customer in the Food Service and Beverage industry. Partnering with the overall Client Account Lead, you will lead defined client relationships, work streams, and expansion opportunities within the account.

You will turn account strategy into action, connect business priorities to Data and AI solutions, and coordinate Sales, Technical Account Leads, Delivery, and partners to deliver measurable outcomes. This is a senior supporting role with meaningful ownership.

• Translate account strategy into clear plans for assigned stakeholders, work streams, and priorities, with defined ownership, milestones, and next actions.
• Build trusted relationships with senior business and technology leaders. Lead selected client conversations, workshops, roadmap discussions, and QBRs in partnership with the overall CAL.
• Maintain visibility into client priorities, stakeholder dynamics, delivery health, and risks. Recommend actions early and elevate issues affecting broader account commitments.

• Partner with Delivery, Technical Account Leads, and Practice leaders to keep assigned engagements aligned to client objectives, scope, quality, and measurable business value.
• Translate business priorities into practical programs spanning data platforms, governance, analytics, and AI, drawing on technical experts for solution design and delivery.
• Help teams address customer intelligence, forecasting, personalization, loyalty, and operational efficiency. Resolve delivery misalignment and bring client insights into future roadmaps and engagement plans.

• Identify unmet needs and expansion opportunities within assigned stakeholder groups and work streams. Qualify and advance them with the overall CAL, Sales, technical leaders, and partners.
• Shape proposals, statements of work, business cases, roadmaps, and executive narratives. Own assigned pursuit activities from discovery through close, including stakeholder mapping and value articulation.
• Maintain accurate opportunity and forecast inputs. Connect client priorities to phData’s capabilities and relevant partners, including Snowflake, AWS, and Anthropic.

• Align Sales, Delivery, Finance, Practices, and Partners around priorities, dependencies, and decisions. Lead through influence and bring clear recommendations on scope, staffing, sequencing, and risk.
• Mentor team members and model principal-level operating discipline: commercially aware,…