Senior Loss Prevention Manager

Job Details

Job Location:

Macon Campus - Macon, GA Education Level: Associate Degree Salary Range:
Undisclosed Travel Percentage:
Up to 50% Job Shift: Day

The Senior Loss Prevention Manager is responsible for the maintaining the current loss prevention program and developing new procedures and tactics to prevent loss and to mitigate risks across all levels of Goodwill Industries of Middle Georgia and the CSRA (GIMG-CSRA). This individual is responsible for developing, implementing, and overseeing comprehensive loss prevention policies and programs designed to prevent loss, mitigate risks, and to increase the physical security of all the locations which we have employees, guests, customers, or students.

The Loss Prevention Manager proactively identifies and investigates potential losses and reacts to incidents which are communicated to the Loss Prevention department. This position requires a blend of leadership, technical expertise, and a deep commitment to fostering a culture of loss prevention.

• Demonstrate core values of Goodwill Industries by modeling Service, Ownership, Accountability and Respect (SOAR).
• To drive GIMG-CSRA improvements in regard to internal controls, accountability, efficiency, productivity standards, and goals.
• To provide management, feedback, and professional development for the Loss Prevention Staff.
• To be responsible for all technologies involving the LP department (Think
  
  LP, CCTV, alarm systems, access control, etc.).
• To be responsible for meeting all departmental objectives and goals.
• To conduct audits, surveillances, and investigations to minimize GIMG-CSRA’s exposure to potential losses.
• To maintain all necessary documents required by GIMG-CSRA and other regulatory organizations.
• To develop and implement policies, practices, and procedures to ensure that the loss of company assets are minimized throughout the organization.
• To coordinate and guide departmental investigations involving internal and external theft incidents. These investigations will include but are not limited to covert investigations, surveillance and general monitoring.
• To maintain “authorized” access to all Goodwill locations involving employees, contractors, vendors, and customers. This process includes but is not limited to issuing facility keys, security alarm codes, and identification passes for those individuals required to open and/or secure any GIMG-CSRA facility.
• To investigate, detain, and interview individuals apprehended for shoplifting and internal theft in accordance with local, State, and Federal laws as well as company procedures.
• To manage and to ensure effective use of Closed Caption Television (CCTV) surveillance at designated facilities.
• To create associate awareness for shrink issues related to internal and external theft, operational deficiencies and physical security.
• To be able to recruit, select, hire, and develop and retain Loss Prevention personnel.
• To partner with all management staff to drive loss prevention issues and to ensure adequate loss prevention measures are in place.
• To prepare reports in a timely fashion to the Vice President of Support Services as well as working in conjunction with Human Resources Department and other divisions for any personnel corrective action(s).
• To prepare cases for presentation at hearings or in court, testify as a witness at hearings and court proceedings, and present evidence of violations relating but not limited to federal, state, local law violations or internal policy violations.
• To perform advanced managerial auditing that may include examination, investigation, and a review of records, reports, financial statements, and management practices to ensure legal compliance with local, state, federal law statutes and internal policies.
• To perform audits for efficiency and effectiveness, distribute and review problems surrounding the audit, and consult with the respective site supervisor as well as senior management.
• To determine audit objectives and design audit programs to satisfy those objectives.
• To conduct interviews, reviews documents, and develop recommendations to resolve loss prevention issues.
• To examine…