Mitigation Technician

We are seeking a Water Mitigation Technician to respond to water damage emergencies and perform mitigation services at residential and commercial properties. The technician will be responsible for protecting customer property and contents, performing water extraction and drying activities, documenting job-site conditions, and supporting the overall restoration process. The ideal candidate will have strong attention to detail, professional customer-service skills, and the ability to work safely and efficiently in a variety of field environments.

• Respond to residential and commercial water damage emergencies.
• Inspect affected areas and identify the source and extent of water damage.
• Perform water extraction, demolition, cleaning, and drying activities.
• Set up, monitor, and remove air movers, dehumidifiers, and other dryin g equipment.
• Take moisture readings and monitor drying progress.
• Remove and dispose of damaged materials as directed.
• Pack, move, protect, and inventory customer contents when required.
• Photograph and document job-site conditions and completed work.
• Maintain accurate job notes, moisture maps, equipment records, and daily documentation.
• Communicate professionally with customers, property owners, adjusters, and management.
• Immediately report job-site issues, changes, or concerns to management.
• Maintain a clean, organized, and safe work environment.
• Load, unload, clean, and maintain company vehicles, tools, and equipment.
• Follow OSHA requirements, company safety procedures, and applicable restoration industry standards.
• Assist with mold remediation, fire and smoke cleanup, and other restoration services as needed.
• Participate in a rotating on-call schedule and respond to emergency losses when scheduled.

• Previous water mitigation or restoration experience preferred.
• Valid driver's license with an acceptable driving record.
• Ability to pass required background, drug, and employment screenings.
• Strong attention to detail and documentation skills.
• Professional communication and customer-service skills.
• Ability to work independently and as part of a team.
• Ability to safely lift, carry, push, and move equipment and household contents.
• Ability to work in wet, dirty, hot, cold, and potentially hazardous environments.
• IICRC certifications, such as WRT, preferred but not required.

• Ability to lift and carry 50+ pounds.
• Ability to frequently bend, kneel, crawl, and climb stairs.
• Ability to work in confined spaces when required.
• Ability to stand and walk for extended periods.
• Ability to work around water-damaged materials, smoke odors, dust, mold-affected areas, cleaning chemicals, and other restoration-related conditions.
• Ability to work extended hours, weekends, holidays, and emergency calls when required.
• Must follow all required PPE and safety procedures.

• Competitive compensation based on qualifications and certifications.
• Medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off.
• Paid holidays.

• Monday-Friday, 8:00 AM-4:30 PM.
• 30-minute unpaid lunch.
• Rotating on-call schedule for emergency restoration services.