Fulfillment Center Supervisor - Outbound; Shift

Position at Parts Town

Fulfillment Center Supervisor
- Outbound

Shift: Monday
- Friday 12:00pm to 8:30pm

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

The Warehouse Outbound Supervisor at our 150k square foot, state-of-the-art fulfillment center, is responsible for overseeing the daily operations of the outbound department within the warehouse. This role ensures that customer orders are accurately picked, packed, and prepared for shipment in a timely and efficient manner. The Outbound Supervisor leads a team of warehouse associates, enforces safety standards, and drives productivity to meet performance goals.

• Supervise and coordinate the activities of the pick, pack, and shipping teams to ensure timely and accurate order fulfillment.
• Monitor employee performance, provide coaching, and conduct training to maintain high productivity and quality standards.
• Ensure adherence to company policies, safety procedures, and quality control standards.
• Collaborate with warehouse leadership and other departments (receiving, inventory, etc.) to optimize workflow and resolve operational issues.
• Maintain an organized and clean work environment in the picking area.
• Monitor and report on productivity, error rates, and order accuracy; implement corrective actions as needed.
• Assist in developing and implementing continuous improvement initiatives to increase efficiency.
• Schedule labor and manage timekeeping for team members to ensure adequate staffing during shifts.
• Investigate and resolve inventory discrepancies or order issues related to picking.
• Promote a positive, team-oriented culture and support employee engagement.

• High school diploma or GED required; associate degree or relevant coursework in supply chain or logistics is a plus.
• You have 2+ years of experience in warehouse operations, with at least 1 year in a lead or supervisory role.
• You have experience with warehouse management systems (WMS) and RF scanning equipment.
• Strong organizational and problem-solving skills.
• Effective communication and leadership abilities. You’re proficient in English (verbal and written).
• Ability to work in a fast-paced environment and manage multiple priorities.
• Knowledge of OSHA safety standards and best practices in warehouse operations.
• You have the ability to lift up to 50 lbs. regularly and stand/walk for extended periods.
• Comfortable working in varying warehouse temperatures and conditions.
• Manual dexterity to operate warehouse equipment and tools.
• Experience with Lean or Six Sigma methodologies is helpful.
• Forklift certification preferred.
• You can work Monday – Friday, 12:00 PM – 8:30 PM along with occasional overtime, holidays, and weekends as needed.

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported.

We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated.

The annual salary range for this role is based on including but not limited to qualifications, experience, equipment, and geographical location. Encompass is a pay for performance-company. In addition to base pay, some roles offer a bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.