Patient Representative - Per Diem

This position is part of a Patient Representative team and is accountable for performing as a Customer Service liaison with the patient/family, staff, and physicians. Shared responsibilities and duties include responding to patient complaints, investigation of complaints, and working with departments to resolve patient complaints. In addition, this role is accountable for identifying customer service related and patient safety/risk management issues and communicating these to the appropriate departments.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma (required)
• Associates Degree Related area (preferred)
• Bachelors Degree Related area (preferred)

• Minimum three (3) years Healthcare experience (required)

• Bilingual Skills Spanish Preferred.

$30.82 - $44.80

Day (United States of America)

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