Field Service Technician - Remote

Field Service Technician - Remote

Join to apply for the Field Service Technician - Remote role at JBT Marel Proseal America, Inc.

At JBT Marel Corporation,
what we do matters
. We know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best.

As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation
. You will report to the JBT Marel Senior Field Service Manager.

• Provide emergency or unscheduled repairs of equipment; be available for customer care on short notice.
• Perform regular preventive maintenance on equipment with the coordination of clients, such as equipment inspections and small repairs.
• Provide advisory services during equipment install, service and repair visits by instructing third parties and performing quality reviews to ensure that quality standards are being met.
• Read and interpret equipment manuals to perform required maintenance and service.
• Read and interpret electrical and mechanical CAD drawings, P&'s, and flow schemes.
• Accurately prepare and submit inspection reports, service reports, time sheets, and expense reports in a timely manner to the Field Service Coordinator or Field Service Manager.
• Adhere to JBT Marel dispatch and other employee policies.
• Inspect assembled equipment to ensure proper installation.
• Inspect all operating parts to ensure proper operation within expected tolerances.
• Maintain inspection records of equipment; determine trends affecting equipment and assess how to make corrections.
• Recommend equipment modifications to eliminate future performance problems and replacement part orders.
• Use a variety of hand and power tools, electric meters and material‑handling equipment in performing duties.
• Interact with internal and external project managers during field projects.
• Consult with the engineering team to resolve unusual problems in system operation and maintenance.
• Clearly and professionally interact with customers regarding the status of commissioning daily.
• May supervise/train customer employees and/or employees in testing, tuning, and adjusting equipment to obtain optimum operating performance.
• Ensure that time sheets are signed off by the customer and inform the customer prior to working additional time that would be invoiced.
• Take and respond to customer service, emergency, and breakdown calls during business hours, and may be asked to take calls after hours on occasion.
• Travel approximately 90%, up to 6 weeks at a time.

• 3–5 years of experience in a Field Service Technician capacity, preferred.
• Associate’s degree, AAS, or equivalent education/work experience.
• Willing to travel up to 90%, domestically and internationally.
• Ability to read and interpret hydraulic, electrical, and mechanical prints, along with PLC ladder logic, a plus.
• Use of precision measurement instruments.
• Proactive mindset, self‑starter, with demonstrated ability to meet deadlines while working as a team.
• Ability to work independently.
• Excellent verbal and writing communication skills with proficiency in MS Outlook, Word, Excel, and web‑based databases.
• Experience installing multimillion‑dollar capital equipment products.
• Experience with ultra‑high pressure or water jet cutting machines desired.
• Previous work experience in a food processing facility desired.
• Valid driver’s license and valid passport.

JBT Marel offers benefits on day 1 of your employment, including:
Medical, Dental, life insurance, short‑term and long‑term disability, family leave, vision coverage, and a matched 401(k) plan.

Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work toward our DEIB goals is not just a principled choice, but also a business imperative.

JBT Marel provides equal…