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Retail Support Specialist — Elevate Customer Care

Job in Madison Heights, Oakland County, Michigan, 48071, USA
Listing for: DSI
Full Time position
Listed on 2026-10-07
Job specializations:
  • Retail
    Retail Support, Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 54000 - 68000 USD Yearly USD 54000.00 68000.00 YEAR
Job Description & How to Apply Below

DSI is seeking a Retail Support Specialist to deliver hands-on frontline support to AT&T customers in national retail environments in Madison Heights, MI. You will resolve billing, account updates, device issues, and service concerns while maintaining professionalism in a fast-paced setting.

The role involves troubleshooting devices, collaborating with cross-functional teams, and ensuring accurate documentation and adherence to privacy standards.

We invite applications for the Retail Support Specialist — Elevate Customer Care position located in Madison Heights, MI, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Retail Support Specialist — Elevate Customer Care role at DSI, based in Madison Heights, MI, United States.

We are looking to fill the Retail Support Specialist — Elevate Customer Care position at DSI in Madison Heights, MI, United States.

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