Administrative Assistant

*$0 Cost Individual Health/Dental Premium

* RSA - Retirement Benefits

* The starting pay range for this position is $18.50 per hour, based on experience.

* The scheduled hours for this position is 7:30AM to 4PM, Monday through Friday.

This position provides administrative support to the department. Responsible for answering a multi-line phone system and assisting citizens and employees. Performs work under the general direction of the Director.

• Provide administrative support to the department.
• Provide general clerical support to the department, including writing correspondence, filing, appointment coordination, data entry, record keeping, etc.
• Assist the department with various tasks and projects.
• Answer a multi-line phone system, screen and forward calls, record and relay messages and follow up with assistance to citizens.
• Relay messages and instructions to department personnel.
• Provide back-up support/coverage to other administrative positions in the department, as needed.
• Serve as timekeeper in the Department.
• Create and maintain forms and spreadsheets.
• Greet visitors and direct them to the proper person or place.
• Sort and distribute mail.
• May serve as backup in processing requests for payment and purchasing orders and other requisition tasks.
• Maintains inventory of supplies and equipment.

• Purchase various supplies for department.
• Perform other related duties as required.

• Flexibility to work additional hours when needed.
• Frequent interruptions.
• Duties are performed in an office environment while sitting at a desk or computer terminal or standing at a counter. May be required to lift equipment and office supplies ranging in weight up to 25 lbs.
• Can be a fast-paced and stressful work environment with little "down time."
• High school diploma required, with advanced office skill training or experience preferred.
• One (1) year experience working in clerical field performing similar tasks.
• Experience with receptionist work, including answering a multi-line phone system and foot-traffic.
• Strong work history of dependability and performance.

• Knowledge of office procedures, filing, phone etiquette and office machines operation.
• Must be proficient with MS Office, including Word, Excel and Outlook.
• Advanced skills in Excel to maintain high volume of data, including use of formulas and functions.
• Ability to enter data timely with a high degree of accuracy and to double-check work.
• Have an eye for detail and accuracy.
• Ability to consistently demonstrate a high level of judgment and discretion required for maintaining confidential and sensitive information.
• Strong verbal and written communication skills.
• Ability to understand instructions, policies, and general written correspondence.
• Ability to work independently without close supervision.
• Ability to work at a fast pace to complete a high volume of work.
• Ability to stay on task and professional while on the job.
• Ability to answer multiple phone lines.
• Ability to work on multiple projects with frequent interruptions.
• Ability to remain calm and professional when confronted with irate, rude or stressed individuals.
• Skill in mathematical computation to add, subtract, multiply and divide.
• Must be dependable with a strong work ethic.

• This position's physical requirements involve sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
• The work is performed while sitting at a desk or table or while intermittently sitting, standing, or stooping.
• The employee occasionally lifts light objects.
• The employee may be exposed to noise, dust, dirt, and occasional cold or inclement weather.
• Must be able to hear and communicate with citizens clearly and loudly over the telephone.