Medical Receptionist

North Alabama OBGYN Associates, a Partner Practice of Together Women's Health, is seeking a full‑time Receptionist to join their growing team.

The Receptionist is a brand ambassador responsible for providing a warm welcome to every patient, both on the phone and in person. The Receptionist is also responsible for greeting patients, scheduling future appointments, and utilizing the Electronic Health Record system in a professional and efficient manner.

• Greeting every patient with a smile
• Completing and updating patients’ insurance information with accuracy and efficiency
• Using the Electronic Health Record system to complete the registration process and facilitate the patients’ visit with the Physician, Certified Nurse Midwife, and/or the diagnostic technician
• Assisting patients with scheduling future appointments and providing referral information as directed by the providers
• Verifying insurance eligibility to ensure timely billing to a third‑party vendor
• Collecting co‑pays and deductibles as directed by the billing policies
• Answering the appointment line and checking the Email appointment request system
• Scheduling appointments for the patients at one of office sites and/or diagnostic departments
• Providing exceptional service and ensuring each patient’s encounter is professional, warm, and caring

• Previous customer service experience required
• 1 year previous medical office experience highly preferred
• Strong oral and written communication skills
• Detail oriented and able to multitask

Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off, Short‑Term and Long‑Term Disability.

Together Women's Health is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.