Senior Tier-2 Service Desk Engineer; Field & Onsite
Listed on 2026-10-17
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IT/Tech
IT Support, HelpDesk/Support, Desktop Support
Velocity1 is seeking an Advanced Service Desk Technician to serve as a tier-2 resource for escalated issues, including hardware, networking, and applications. You will coordinate with vendors and client contacts, and may be deployed to field service calls.
The role requires a minimum of 2 years on a service desk, a high school diploma, and certifications such as CompTIA A+ or Net+ are preferred. Occasional onsite work and after-hours on-call rotation may be required, with travel within Velocity1
We invite applications for the Senior Tier-2 Service Desk Engineer (Field & Onsite) position located in Madison, AL, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Madison, AL, United States.
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