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Lead Service Desk Technician: Escalations & Onsite

Job in Madison, Madison County, Alabama, 35756, USA
Listing for: Velocity1 Technologies, LLC
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Velocity1 Technologies, LLC is seeking an Advanced Service Desk Technician to serve as a tier-2 resource for escalated issues, coordinating with vendors and client contacts. This role is frequently deployed in field service environments and may require on-site support.

The ideal candidate has at least 2 years of service desk experience, a high school diploma, and preferred certifications such as CompTIA A+ and Network+.

This posting is for the Lead Service Desk Technician:
Escalations & Onsite role at Velocity1 Technologies, LLC, based in Madison, AL, United States.

The Lead Service Desk Technician:
Escalations & Onsite role at Velocity1 Technologies, LLC is now open for applications in Madison, AL, United States.

Join us at Velocity1 Technologies, LLC as our next Lead Service Desk Technician:
Escalations & Onsite in Madison, AL, United States.

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