Logistics Quality Assurance Specialist

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** Job Description
** The Logistics Quality Specialist (LQS) is responsible for Logistics Quality Assurance (LQA) within their assigned logistics pipeline of the Vehicle Operations network, operations on-site at a designated port. This role ensures compliance with LQA and industry standards (e.g. AIAG, AAR) across Vessel, Port, Truck, and Rail operations by implementing, analyzing, and continuously improving quality processes. Using Quality Assurance and LEAN methodologies, the LQS drives performance against KPIs, optimizes throughput, and supports the achievement of retail-sales objectives.
The role conducts LQA audits, facilities root-cause analysis and provides corrective action to achieve sustainable improvements. Compile and analyze quality and claims data, applying statistical and analytical methods to validate results. Acting as the Voice-of-Quality, the LQS collaborates with internal teams and external vendors, partnering with stakeholders across Port Operations, Transportation Management and LQA to maintain consistent, high-quality standards throughout the logistics pipeline.
** Quality Administration - 35%
*** Collaborate with vehicle quality engineering, supplier quality assurance, accessory engineering, local Port Operations, local Port/Vessel/Truck/Rail vendors, and other departments to investigate  quality concerns and implement  corrective action and preventive  actions  within the local Port facility and  Transportation pipeline.
* Analyze and report  local Transportation pipeline quality data  (inspection , claims , warranty , field data, etc.) to identify any trends and implement quality improvements.
* Audit stop ship/reworks repair process at the local Port; develop containment and damage prevention plans  with support from  Port Operations, management, Technical Services (TSD), MC, and any other relevant  teams to ensure repair of all affected units.
* Coordinate  local quality performance reviews and improvement initiatives with vendors and internal teams; present finding and implement corrective actions to enhance quality outcomes.
* Facilitate the application of LEAN concepts and engineering principles at the local Port and across the Transportation pipeline, including Kaizen activities aimed at improving logistics quality.
* Conduct  Gemba reviews at the local port, assessing installation, operations, processes, tools, equipment, and facilities for improvement and countermeasure.
* Communicate effectively with management and  vehicle operations teams to support  quality initiatives that meet U.S. customer expectations.
* Provide training and guidance to improve quality, LEAN initiatives, engineering principles and vehicle flow efficiency.
* Facilitate quality improvement strategies and activities with local Port Operations and vendors  to ensure  quality standards, including FQIR process for the Port and Transportation pipeline.
* Serve as backup for local Port Manager functions during absences or when additional support is required.
** Quality Audits & Assurance - 30%
*** Perform  local Port and  Transportation pipeline audit process,  recording and reporting findings.
* Apply  engineering methods to  investigate quality concerns and implement effective countermeasures.
* Document and track quality concerns  through countermeasure process to ensure effective resolution by established KPIs.
* Analyze and report audit data for  review with LQA Management,  Port Operations, and  Port/Vessel/Truck/Rail vendors.
* Conduct  regular trend analysis on audit data to develop and implement  countermeasures and improvement projects with processor and carriers.
* Support annual Corporate audits and facilitate  8D process with  Port Operations and  vendors.
* Perform  root cause analysis for internal and external concerns, including 8D investigations, PCRs, FQIRs, countermeasures. Ensure  investigations, containment, and corrective actions meet  established timelines.
* Issue reports, and communications to  teams and management ensuring to ensure  completed vehicle quality standards are maintained.
* Issue FQIRS/PCRs and investigate  vehicle, accessory part or process-related concerns; collaborate…