Inside Sales and Representative

Inside Sales and Renewals Representative

We’re looking for an Inside Sales and Renewals Representative to proactively work with an assigned set of customers, across our various products, to ensure customer software is up to date with the goal of obtaining the highest possible renewal rates. The role involves maintaining and exceeding your target sales goals while supporting the team's sales goals.

• Work collaboratively with internal teams to meet customer expectations to secure success and increase renewal rates across EIMS, Enterprise and Strategic accounts.
• Maintain and exceed sales goals while supporting team sales goals.
• Maintain the percentage of renewal rate to foster the success and growth of your accounts and the company overall.
• Manage and negotiate all existing renewal contracts for an assigned territory of customer accounts.
• Probe for additional sales opportunities on all customer calls (implied other spaces).
• Create quotes according to the defined partner and customer discounts for both software and hardware.
• Manage CRM database to include creating opportunities, maintaining renewals, updating activity records and customer data as required.
• First point of contact for administrative questions in your customer set.
• Answer calls and respond to email inquiries in a timely and professional manner.
• Effectively negotiate YoY SMA increases as required with end‑user contract administrator, leveraging Outside Sales Team as needed.
• Effectively learn, understand, communicate, and quote hardware options for client base who buy turnkey solutions.
• Receive purchase orders and update opportunity status to prepare for processing and billing.
• Communicate in a professional manner order issues to customers, partners and/or internal parties.
• Develop a thorough understanding of the products, company business goals and needs.

• 2+ years of proven experience in Renewals, Sales and/or Account Management.
• Experience with managing, maintaining, and running reports in Salesforce or a similar CRM.
• Positive and motivating attitude when dealing with internal and external customers.
• Clear and concise communication skills.
• Experience meeting sales goals and maintaining forecast.
• Comfortable with a fast‑paced environment.
• Microsoft Office Suite proficiency; strong excel skills.
• Experience in a software sales environment, a plus.
• Experience with selling computer hardware, a plus.
• College degree preferred.

Hexagon is the global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. We transform complex data into actionable insights that drive smarter decisions, modernize operations and accelerate digital maturity across industries that matter most — public safety, defense, transportation, government, industrial facilities and physical security. Hexagon (Nasdaq Stockholm: HEXA

B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at

At Hexagon, if you can see it, you can do it. Hexagon puts its trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

In the recently concluded workplace effectiveness survey by Korn Ferry, Hexagon has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself.

You are valued here.

Entry level

Full-time

Sales and Business Development

Software Development