Transportation Logistics Supervisor

Overview

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world.

Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock.

NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

Warehouse Supervisor will manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The Warehouse Supervisor's responsibilities include supervising employees, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. Assigning, directing and monitoring work of the Warehouse staff to ensure effective customer service, quality & compliance, positive employee relations, safety & security.

Primary Duties:

• Arrange and track inbound shipments to the Plainfield warehouse.
• Communicate with carriers, suppliers, and customers to ensure timely deliveries.
• Monitor container free time to avoid demurrage/detention charges.
• Maintain accurate inventory records and reports.
• Support safe and efficient warehouse operations.
• Recommend process improvements to enhance efficiency.
• Supervise and direct warehouse staffing in performing work according to Warehouse operating principles and procedures, compliance with applicable government regulations, company policies and procedures

• Monitor performance of staff to ensure timely and proper picks, accurate packaging and paperwork, deliveries, transfers and excellent customer service with zero damages or losses and ensure all associates are trained on processes
• Maintain effective inventory controls and records to ensure inventory accuracy
• Document, record and report all inventory discrepancies to the Warehouse Manager in a timely manner
• Maintains a positive employee relations environment in compliance with Company policies
• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, assuring quality of goods and problem solving
• Communicate job expectations and coach employees
• Responsible for approval of timesheets and partnership with HR
• Ensuring basic maintenance standards and compliance with health and safety regulations
• Communicate, coordinate, and partner with other departments in warehouse to provide clear communication on order status
• Prepare work instructions

Pay Range: $65,000-$75,000

• 2+ years in transportation logistics, inventory management, or supply chain coordination
• Experience with ocean containers and international shipments preferred.
• Strong organizational, communication, and problem‑solving skills.
• Proficiency with TMS/WMS system sand Microsoft Excel (intermediate to advanced)
• Bachelor’s degree in Supply Chain, Logistics, or related field preferred

Organization Relationships:

This position will interact with branch colleagues, leadership staff, and office /warehouse personnel. Must be able to work with customers, vendors, and outside organizations.

Work Environment:

(With or without accommodations) This position is working in office, using computers, entering data in our Warehouse Management System and being in the warehouse standing for several hours a day.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management…