Billing & Collections Specialist

Billing & Collections Specialist

Location: Madison, CT
Schedule: Full-Time | Monday–Friday | Flexible Daytime Hours
Compensation: $55-60k

Are you a detail-oriented accounts receivable professional looking to join an organization where your work makes a difference? Our client is a well-established, mission-driven nonprofit organization dedicated to empowering individuals through innovative educational, vocational, and community-based programs.

This is a great opportunity to join a collaborative team in a rewarding environment while playing an important role in maintaining accurate billing operations and supporting the organization's financial processes.

• Manage billing for state-funded programs and private-pay services

• Download, review, and manipulate monthly reports to ensure accurate billing

• Enter services provided, update tuition information, and prepare billing reports

• Reconcile billing data using Excel and research discrepancies

• Follow up on outstanding balances and coordinate payment arrangements as needed

• Maintain accurate records and assist with ongoing billing projects

• Previous billing experience required; collections experience preferred

• Strong attention to detail, organizational skills, and ability to manage multiple priorities

• Proficiency in Microsoft Excel; experience with pivot tables and VLOOKUPs is a plus

• Experience in nonprofit organizations or state-funded programs is helpful

• Ability to learn new systems and adapt to changing priorities

• Strong communication skills and a professional, customer-focused approach

• No college degree required

• Join a mission-driven organization making a meaningful impact in the community

• Enjoy a flexible, full-time weekday schedule

• Work in a supportive, collaborative environment

• Gain exposure to specialized billing systems and nonprofit accounting operations

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2026