Business Relationship and Enterprise Applications Manager

IS Business Relationship and Enterprise Applications Manager

Madison, IN, USA

Business

Title:

IS Business Relationship and Enterprise Applications Manager

Reports to:

Corporate Director of Information Services

Company Info:
With a heritage of nearly 120 years, we aren’t just a company; we are a brand of trust. But more than anything, we are a collection of individuals who, together, give Grote Industries a decisive competitive advantage. At Grote, our shared vision is clear – to meet the needs of the customers we serve. We accomplish that mission every day by following a set of core values that makes us who we are.

Innovation has been the hallmark of Grote Industries from the start. From durable, easy to see stop lights to the latest in LED lighting technology, Grote has been leading the way in advanced vehicle system solutions from early in the last century right up to today. With these innovations, Grote has helped millions of people throughout North America and the world benefit from the innovation and design excellence of Grote products.

Position Summary:

The Business Relationship and Enterprise Application Manager reports to the Sr. Director of Information Services and partners closely with global business leaders to drive technology-enabled solutions and improvements. This role leads planning and execution of key initiatives, ensures that enterprise systems—especially JD Edwards Enterprise One—are secure, reliable, and aligned with business goals, and oversees a team of analysts, administrators, and developers.

The manager maintains a deep understanding of business processes, identifies opportunities for innovation, and ensures effective communication of priorities and project updates across the organization. The ideal candidate is customer-focused, collaborative, and motivated by solving complex challenges and driving projects to successful completion.

• Maintain an enterprise application roadmap aligned to business strategy and oversee the full application lifecycle.
• Collaborate with stakeholders to identify needs, evaluate solutions, and lead successful technology implementations.
• Communicate project updates and decisions clearly through various channels (written, presentations, executive updates).
• Analyze and redesign business processes to improve data quality, security, and integration across systems.
• Manage application integrations (ERP, CRM, BI, etc.) and support QA/testing with internal and external technical resources.
• Ensure reliability, performance, and security of mission-critical applications (including JD Edwards Enterprise One).
• Develop team capabilities through coaching, mentoring, performance reviews, and workforce planning.
• Manage vendors, contracts, licensing, and ensure compliance with governance and regulatory requirements.
• Utilize strong technical and business skills—including analytics, planning, Microsoft O365 tools, and enterprise solution experience—to support digital transformation.

Requires a bachelor’s degree in computer science, information systems, business administration, or a related field (master’s degree preferred), along with extensive experience in IT and enterprise applications: at least 10 years in application and integration development, 7 years implementing/supporting enterprise systems (ERP, CRM, etc.), 7 years specifically with JD Edwards Enterprise One, and 5 years in business systems analysis or management.