Teller​/Accounts

Position Overview

Full‑Time Teller/New Accounts Representative
108 Dees Drive, Ste. 201
Madison, MS

Operating

Hours:

Lobby 9 a.m. to 4 p.m. Monday through Thursday, 5:00 p.m. Fridays

See Benefits for Full‑Time Employees on the Bank's website.

A Teller/New Accounts Representative is a dual role providing a critical link between the Bank and our customers. Responsibilities include a variety of sales, service and transactional functions while protecting both from unnecessary risk by following compliance and operational procedures. A successful Teller/New Accounts Representative recognizes the importance of providing excellent customer service through understanding the job requirements and having the ability to inform customers about the Bank's products and services.

A genuine interest in serving customers is the key to success.

• Teller or new account experience is preferred; both would be a plus.
• A working knowledge of Horizon would be ideal.
• Absent teller experience, one-year steady work history handling cash and customer service experience required for consideration.
• The ideal candidate will have a strong work ethic and the motivation to grow with us.
• Essential skills include an aptitude for basic math and an understanding of debits and credits, moderate computer skills and a natural inclination to provide excellent customer service.
• Necessary skills include organizational, problem solving, the ability to communicate effectively and to work independently according to Bank policy and procedure.
• Must present oneself professionally in dress and demeanor and be friendly.
• Must have a valid driver's license and acceptable driving record.
• Must have flexibility with work schedule to run errands if needed and to travel to the Main Bank in Waynesboro and other locations for initial training and occasional meetings.

To balance cash and negotiable items daily after the course of accepting deposits of cash and/or checks; process withdrawals and cash checks up to a designated limit; accept loan payments of any type; redeem cash items for deposit or cash; process cash advances on credit/debit cards; have a general knowledge of products and services to answer customer questions and to be aware of competitors’ services;

sell official checks, bank money orders and travelers checks (if offered); to know and understand the requirements of and how to complete Current Transaction Reports (CTRs); promote bank services and cross‑sell bank products through referrals; operate network computers/software and other equipment necessary to complete a transaction; participate in on‑going training; awareness of and recognize when to report suspicious transactions/activity/situations to the appropriate personnel;

and participate in the general upkeep and appearance of the branch.

Providing general clerical support to office personnel. Any other duties or responsibilities assigned.

Expectations are to perform all job duties and other responsibilities as assigned and to follow all safety rules and regulations.

Regular attendance according to the work schedule is necessary and essential as is receiving detailed information verbally, in person and by telephone. Extensive reading and computer use is expected the majority of the time.

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