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Quality Assurance Specialist: Client Interactions & Calibration

Job in Madison, Madison County, Mississippi, 39200, USA
Listing for: NexRep LLC
Full Time position
Listed on 2026-11-01
Job specializations:
  • Quality Assurance - QA/QC
    Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
Salary/Wage Range or Industry Benchmark: 21000 - 32000 USD Yearly USD 21000.00 32000.00 YEAR
Job Description & How to Apply Below

Nex Rep LLC is seeking a quality specialist to analyze calls, emails, social media posts, and SMS contacts from independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.

You will assess agent interactions, monitor performance, review customer satisfaction, and provide actionable feedback. Remote, with potential travel for client meetings as needed.

Step into the Quality Assurance Specialist:
Client Interactions & Calibration role at Nex Rep LLC in Jackson, MS, United States and grow with us.

This role, Quality Assurance Specialist:
Client Interactions & Calibration at Nex Rep LLC, could be your next move.

Are you ready to take on the Quality Assurance Specialist:
Client Interactions & Calibration role at Nex Rep LLC?

We would love to welcome a new Quality Assurance Specialist:
Client Interactions & Calibration to our team in Jackson, MS, United States.

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