Sales Leader - Kirkland's - Part Time

Overview

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions.

• Leads, supports and values customer selling in both the in-store and online (ship to store) shopping experience
• Leads and supports a customer-obsessed culture that prioritizes selling behaviors by proactively greeting, re-engaging, educating, adding on and thanking each customer
• Understanding your role in sales growth and how you contribute and impact store profitability
• Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in-store experience
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Leads by example, supports, and holds team accountable to all company policies and procedures
• Executes Manager on Duty (MOD) responsibilities such as opening/closing procedures, team supervision, etc.
• Assists in freight processing, maintains an organized stockroom, executes merchandise presentation directives, pricing and inventory accuracy
• Champions Kirkland’s Home values:
  Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit
• Performs other duties as needed

• High School Diploma or GED; college preferred
• Minimum 1 year management experience in retail or service industry preferred
• Strong communication skills and customer selling experience required
• Energetic, people- and results-oriented, competitive with a drive to succeed
• Valid Driver license
• Ability to handle and transport company funds to the bank location designated by Kirkland’s, in a manner that does not place funds in a vehicle with non-Kirkland’s employees
• Ability to effectively communicate both written and verbally
• Ability to work weekends, holidays, and evenings
• Ability to read and interpret company directives, handbook, and manuals
• Ability to work a flexible schedule to meet business needs
• Ability to work independently as well as part of a team
• Physical ability to ascend/descend a ladder and stock products; stand and move for prolonged periods; lift up to 50 pounds; operate POS systems