Program Administrator

Wilson Elser is a leading defense litigation law firm with more than 1300 attorneys in 43 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal’s survey of the nation’s largest law firms. We’re also Mansfield Certified Plus.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long‑term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Program Administrator position in our Madison, New Jersey office.

This is an excellent opportunity for legal professionals seeking to expand their careers who are interested in gaining fast‑paced professional experience with a national law firm.

• Review and obtain information from internal and external systems, as required
• Create new files as necessary
• Create, maintain, and update case lists as needed for the program
• Monitor activities of and providing guidance to program personnel to aid in the compliance with client and firm guidelines and protocols
• Track key performance metrics and case deadlines on a large volume of files; update internal and client‑facing databases and systems as needed
• Analyze program data and provide stakeholders with updates on a regular basis
• Organize and distribute program documents and information as needed
• Coordinate regular team meetings as required
• Assist in the preparation of reports and presentations
• Correspond with clients, claims professionals and attorneys regarding issues, metrics, workflows, and deadlines
  Respond timely to emails, questions, and one‑off program related requests

• 2 or more years paralegal experience in a law firm or with an insurance company preferred
• Bachelor’s Degree and/or paralegal certificate preferred
• Strong computer skills, including document management systems, Microsoft Word, Outlook, PowerPoint, and Excel
• Advanced Excel skills preferred, including the ability to organize, compare, combine, process, and manipulate large data sets, and create and use pivot tables and functions
• Strong written and oral communication skills
• Ability to apply critical thinking skills, identify and understand the cause of problems, and suggest and implement solutions
• Ability to multitask, prioritize and balance competing demands to meet deadlines
• Ability to work independently as well as part of a team
• Ability to thrive in a fast‑paced environment
• Attention to detail

• Benefits:
  Outstanding benefits package, including 401k match and generous PTO plan
• Career Growth:
  Ample opportunities for professional development and advancement
• Employee Perks:
  Access to corporate discount plans and other benefits

Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at tale

Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicant's race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.

Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.

California Residents may review our CCPA notice for applicants and employees here.

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